Shipping policy
In Stock
UK: 2-4 working days from date of order at a standard rate of £4.99 via Royal Mail.
UK Shipping is on us when you spend over £75.
EUROPE SHIPPING: 2-11 working days from date of order at a standard rate of £14.99.
WORLDWIDE SHIPPING: 3-17 working days from date of order at a standard rate of £24.99.
Pre-Order
UK: 2-4 working days from date of dispatch at a standard rate of £4.99 via Royal Mail.
EUROPE SHIPPING: 2-11 working days from date of dispatch at a standard rate of £14.99.
WORLDWIDE SHIPPING: 3-17 working days from date of dispatch at a standard rate of £24.99.
All of our products are sold on a pre-order basis and these items are not currently in stock. Pre-order is placing an order in advance and 100% payment will be processed at the time of purchase.
When you pre-order an item we guarantee availability and then make the item specifically for you.
Please make sure you have read and understood all the conditions written here before submitting your orders and ensure you are happy with the delivery schedule.
Each collection will be available to purchase for 1 week only or when all of the pre-ordered fabric has been used up, whichever happens first. After the launch of each collection, all pieces are made to order, to ensure we have as little waste as possible. The production process then takes 3-5 weeks.
When your item is ready to be dispatched, we'll send you an email with your tracking details so you can follow its journey to you.
We endeavour to ensure orders are dispatched in a timely manner however we are unable to guarantee the delivery timings above. When you receive your email confirming your item is ready to be sent to you, please allow 10-14 working days for your order to be dispatched, however subject to demand please be patient.
All items and shipping prices are on our website. For delivery to countries outside of the United Kingdom they are not inclusive of any customs or import duties and may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the delivery is the Importer of Record in the destination country and is responsible for all import duties and taxes.
Please note that we do not have control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order or contact us at ciao@alessandrareli.com if you have any questions or concerns.
You must comply with all applicable laws and regulations of the country in which the products are destined. We will not be liable or responsible if you break any such law.